Nimbus Takeoff Privacy Policy

Version: 2.0 Effective Date: February 2025 Last Updated: February 2025

1. Introduction

What We Do

Nimbus Takeoff provides a calculation tool for construction estimating. We're committed to protecting your privacy and being transparent about the minimal data we collect.

Business Focus

Our services are for business use only. We don't knowingly collect information from anyone under 18 years old.

2. Information We Collect

Information You Provide

Account Information:

Company name and address
User names and email addresses
Phone numbers (optional)
Password (encrypted - we can't see it)

Payment Information:

Handled entirely by Stripe
We never see your credit card numbers
We only receive transaction confirmations

Your Business Data:

Construction drawings you upload
Material costs and labor rates you enter
Project measurements and calculations
Project names and descriptions

Information Collected Automatically

Usage Information:

Features you use
Login times and frequency
Error logs for troubleshooting

Technical Information:

IP address
Browser type
Device type
Operating system

Cookies

We use minimal cookies for:

Keeping you logged in
Remembering your preferences
Basic analytics (usage patterns)

3. How We Use Your Information

To Provide Our Services

Process your calculations
Save your projects
Manage your account
Send service notifications

To Improve Our Services

Fix bugs and errors
Develop new features
Create anonymous usage statistics

For Business Operations

Process payments (via Stripe)
Send invoices and receipts
Provide customer support
Comply with legal requirements

Marketing (With Your Consent)

Send product updates
Share new features
Industry newsletters

You can opt out anytime by clicking unsubscribe or emailing us.

4. How We Share Information

We Don't Sell Your Data

We never sell, rent, or trade your information to third parties.

Service Providers We Use

Payment Processing:

Stripe handles all payments
They're PCI compliant
We don't store card details

Infrastructure:

Amazon Web Services (hosting)
Email delivery services
Backup services

All providers are contractually required to protect your data.

Legal Requirements

We may share information if required by law:

Court orders
Legal investigations
To protect safety and rights

Business Transfers

If we're acquired or merge with another company:

We'll notify you before any transfer
You can delete your account if you object

5. Data Security

How We Protect Your Data

Technical Security:

Encryption in transit (HTTPS)
Encryption at rest
Secure password storage
Regular security updates

Access Controls:

Limited employee access
Authentication required
Activity logging

Your Security Responsibilities

Keep your password secure
Don't share login credentials
Report suspicious activity

If a Breach Occurs

We'll notify you within 72 hours
We'll explain what happened
We'll provide guidance on next steps

6. Your Rights and Data Export

You Own Your Data

All content you upload or create is yours. You can export it anytime.

Data Export Rights

What You Can Export:

Material and labor rates (CSV format)
Project measurements (CSV format)
Project information (CSV format)
Calculation results (CSV format)

How to Export:

Go to Settings → Data Export
Click "Export All My Data"
Receive ZIP file within 24 hours
Available during subscription and 6 months after

Other Rights

You can:

Access your personal information
Correct inaccurate data
Delete your account
Opt out of marketing

To exercise these rights, email: privacy@nimbustakeoff.com

7. Data Retention

Active Accounts

We keep your data while your subscription is active.

After Cancellation

First 6 months: Data retained, you can export or reactivate
After 6 months: Everything permanently deleted

Other Retention

Payment records: 7 years (tax requirements)
Support tickets: 3 years
Security logs: 1 year

8. International Users

Data Location

Your data is stored in the United States. By using our services, you consent to this transfer.

Privacy Frameworks

We comply with applicable privacy laws including:

GDPR (Europe)
CCPA (California)
PIPEDA (Canada)

For EU users, our legal basis for processing is:

Contract performance (to provide services)
Legitimate interests (to improve services)
Consent (for marketing)

9. Changes to This Policy

Updates

We may update this policy to:

Reflect service changes
Comply with new laws
Improve clarity

Notification

For material changes, we'll:

Email you 30 days before changes take effect
Post a notice in the application
Update the "Last Updated" date

Your Options

If you disagree with changes:

Export your data before changes take effect
Close your account
Continued use means acceptance

10. Contact Us

Privacy Questions

Email: privacy@nimbustakeoff.com Support: support@nimbustakeoff.com

Mailing Address

Nimbus Takeoff, Inc. [Address to be updated upon incorporation] Toronto, Ontario, Canada

Response Time

General inquiries: Within 30 days
Data export requests: Within 24 hours
Urgent security matters: Within 72 hours

Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada.

By using Nimbus Takeoff, you acknowledge that you have read and understood this Privacy Policy.